A voice agent that records for the team
A short call at the end of the day turns the conversation into structured data and follow-up tasks, with no forms. That's the Clara case.
What happens during the day never gets written down.
Whoever is attending is with the patient or the family, not at a computer. The record arrives late, incomplete, or reconstructed from memory.
What repeats in this sector
In healthcare and senior living, every decision takes weeks and passes through several conversations with the family. If the follow-up isn't recorded, the opportunity goes cold without anyone noticing.
Asking the team to log more rarely lasts. The alternative is to flip the burden: have a system ask and record for them.
- Enquiries and confirmations arriving by WhatsApp to a personal phone.
- No-shows that leave gaps in the schedule.
- A CRM holding a partial version of what actually happened.
- Health data that can't leave the company without safeguards.
Where it adds value
Examples of scope we assess against your operation.
Reminders and confirmations
Automatic appointment reminders, frictionless rescheduling and reactivation of inactive contacts, with every interaction logged.
Answers to frequent questions
Handling repeated enquiries, with handover to a person — carrying the full context — when the case calls for it.
Minimizing sensitive data
The model receives only what it needs to reason: an internal identifier instead of the name and national ID. The table linking the two stays in your database.
The case behind it
Illustrative caseClara: the afternoon call that keeps the CRM currentA voice agent calls the person who deals with customers every afternoon, talks for five minutes, and leaves the day's activity recorded in the CRM. Nobody fills in a form.
Let's talk about your operation.
Tell us the process, the systems involved and the outcome you need. We'll assess the scope and the next steps with you.
Services that usually apply
Process automation
Cut manual work and connect your operation, with AI only where it earns its place.
System integration
Connect applications, CRM, ERP and data sources with validation, traceability and error recovery.
AI agents and assistants
Document assistants and AI agents wired into your operation, with permissions and quality criteria.