CRM and ERP
Sync customers, statuses or orders within the limits of each API, using identifiers that prevent duplicates.
Enterprise system integration
For IT, sales and operations teams that keep the same information in three different places.
We start from the work you need done.
A value changes in one system and someone has to update it in the others. Before connecting tools we define who owns each piece of data, which events sync, and how conflicts resolve — otherwise you propagate errors faster.
- Less duplicate data entry
- Clear rules on the source of truth
- Visible errors and a way to recover
Where it adds value
Examples of scope we assess against your operation.
Forms and operations
Turn incoming requests into records and tasks, keeping validation, origin and processing status.
Sources and reporting
Prepare data from several applications with quality checks and a refresh rate that matches the decision it supports.
What the work includes
- Data map and owners
- Connectors and transformation rules
- Retry and duplication tests
- Monitoring and recovery procedure
What we need from your team
We review API documentation, usage limits, test environments and permissions. Compatibility is verified per tool and contract; not every platform allows the same integration.
A concrete example
An orchestrator decides what reaches the CRM
In the Clara design, the conversation becomes typed data and our own service validates it before syncing with HubSpot. The AI never writes to the CRM directly.
Read the full caseScope, timelines and cost
Typical timeline: 3 to 6 weeks per integration, depending on each system's documentation and permissions.
Effort depends on documentation, data quality, frequency, volume and failure handling. Two-way sync usually needs extra conflict and reconciliation rules.
We agree deliverables and acceptance criteria per stage. The full process is in how we work, and the reference ranges in formats of work.
Security and continuity by design
We define role-based permissions, data handling and operational owners. Testing covers errors and exceptions, not just the happy path. We document dependencies and the steps to restore the service.
Before you start
How much does it cost to implement AI or automation?
It depends on the process, the integrations, usage volume and security requirements. Our proposal separates implementation, operation and maintenance once the scope is defined, and we publish reference ranges for each format of work.
How does an engagement start?
With an assessment of the process, the systems and the data. Then we define scope, a pilot, and the criteria that will tell us whether it's worth going further.
How long does a project take?
An assessment takes 1 to 2 weeks and a project usually runs 4 to 10 weeks, depending on scope, access and integrations. We agree milestones before building.
What results can my company expect?
Less manual work, fewer errors and faster response times. We measure against a baseline; results depend on the process, data quality and how the team adopts it.
How is our information protected?
We define permissions, data handling, activity logs and provider conditions based on the information and its risk. Sensitive actions can require human approval. The details are on our security page.
Will it fit how we work?
Scope can include your rules, interfaces and flows. We assess when configuring existing tools is enough and when custom software is the better answer.
Can it integrate with the tools we already use?
That depends on each system's APIs, permissions and limits. We verify the connections before committing to the implementation.
How is return on investment calculated?
We compare realizable benefits against implementation and operating costs over a defined period. Freed-up time is capacity, and it doesn't automatically become cash savings.
Let's talk about your operation.
Tell us the process, the systems involved and the outcome you need. We'll assess the scope and the next steps with you.
Capabilities that go together
Process automation
Cut manual work and connect your operation, with AI only where it earns its place.
Custom software
Applications, internal tools and portals built around your process, not around a template.
Assessment and IT architecture
Put processes, systems and data in order, and decide what to modernize, integrate or replace.